SERVICES AND PRODUCTS

1. Sales of standards

Sales conditions

General conditions for the sale of standards by the "Bureau voor Normalisatie" (Belgian Standards Organization) (NBN)

Article 1: Definitions

1.1 The NBN : The "Bureau voor Normalisatie" (Belgian Standards Bureau), created by the Standardization Act of April 3, 2003, and its implementation decrees, seated in 1070 Brussels, rue de Birmingham 131.

1.2 Customer: any natural or judicial person who purchases standards in paper or electronic version.

1.3 Standards: Belgian, European, International and foreign standards.

Article 2: Conclusion of the contract

2.2 Standards can be ordered via the website of the NBN, by e-mail, letter or facsimile. In accordance with the present sales conditions, the contract for the sale and delivery becomes effective upon the written confirmation of an order by NBN or from the moment that NBN starts executing the contract. No other conditions govern the present contract, except those explicitly agreed upon in writing by NBN and the customer.

2.3 The NBN reserves itself the right to refuse certain orders. This can for instance apply to customers who have not (timely) settled earlier orders, in accordance with article 3 of the sales conditions.

Article 3: Sales price

Prices stated by the NBN are exclusive of VAT, delivery costs and possible discounts. The prices of foreign standards can vary according to exchange rate fluctuations and are therefore declared with the reservation that NBN may alter the prices.

Article 4: Delivery

4.1 The NBN will send standards included in its catalogue within five (5) working days after reception of the order, unless otherwise agreed. These and other possible delivery times are communicated to the best of our knowledge, but are not binding. In the case of foreign standards, the NBN will communicate an indicative delivery time for each order, as these cannot be delivered from stock.
4.2 If the stated delivery time is exceeded or if the ordered standards are (temporarily) unavailable, the NBN will consult the client. The mere fact that the delivery time has been exceeded does not entitle the customer to cancel the contract or to claim damages.
4.3 The return of a delivery by the client will only be taken into consideration by the NBN when it takes place within seven (7) days following the receipt of the order and provided the packaging of the paper version delivered standards has not been opened. The client will handle the standards with care when returning them to the NBN.
Sending back an electronic version is only acceptable when the client demonstrates that the said file is unreadable, even though he has the software that allows him to read the type of file concerned.

Article 5: Payment

5.1 Standards ordered are paid by transferring the invoiced amount within 30 calendar days following the date mentioned on the invoice to the account of NBN: 000-3255621-10. No other term of payment is acceptable and indications placed by the client on the order form or any other document will be considered as null and void.
5.2 If the total amount of the order exceeds 1000 euro (exclusive of VAT), the NBN may ask the client to transfer the invoiced amount before delivery of the ordered standards.
5.3 In the event of non-payment on the due date of the invoice, a supplementary cost of 10 % will be charged on the amount of the invoice with a minimum charge of 25 Euro.
5.3 If the client does not protest the invoice in writing within fourteen (14) calendar days following the date of the invoice, he is deemed to have recognized the invoice as just and due.

Article 6: Copyright

6.1. ISO, IEC, ITU, CEN, CENELEC , ETSI and other national standards bodies have transferred their copyright to the NBN and entrusted it with the protection of their copyright interests in the Kingdom of Belgium.
6.2. Any reproduction, distribution, resale or communication of standards on any medium, is forbidden without the formal written authorization of the NBN.

Article 7: Responsibility

7.1. The NBN accepts no responsibility for any use that the customer makes of the standards.
7.2. The client must ensure that the standards are appropriate to the use that he wishes to make of them. The client will also see to it that he receives the latest versions of the standards ordered, as well as any recent amendments and/or addendums, and will place his order accordingly.

Article 8: Disputes – Jurisdiction

8.1. Belgian law applies to contracts concluded in application of the present sales conditions.
8.2. In case of a dispute regarding the interpretation or execution of these contracts, both parties commit themselves to undertake all possible action in order to achieve an amicable settlement of the dispute.
8.3. Any dispute regarding the validity, interpretation or execution of such contract shall definitely be settled under the Cepina regulations, by one or more arbitrators designated in accordance with these regulations.

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Belgian and European standards + bank information

- Ways of placing an order
All standards can be ordered by letter, facsimile, e-mail or through this website. All you need to do, is send a standard ordering form to the "Belgian and European standards" department, mentioning the correct references as well as your V.A.T. number, for the invoice, if you are not subject to V.A.T., you are requested to report this. Standards can also be purchased directly in our library.

- Selling prices
See our on line catalogue and our sales conditions

- Bank information and payment details

Bank van de Post
Anspachlaan 1
1000 Brussel

Account n°: 000-3255621-10
IBAN BE41 0003 2556 2110
BIC BPOTBEBI

- Specific documents
You can also order a few specific documents from the "Belgian and European Standards" department

1. "Belgische normen over Nederlandstalige vakterminologie"
2. A few National Application Documents (NAD), related to the Eurocodes.

- For complementary information:
Contact: Mr. Werner Christiaens, tel.: 02/738 01 12, e-mail: christiaens@nbn.be

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International and foreign standards

- Purchase and consultation of foreign and international standards
You can perform a search with the help of catalogues put at your disposal, free of charge. When buying a standard in the library, you can choose between payment in cash or with a bank card (Bancontact, Mister Cash or Proton). In the latter case there are no extra charges.
You can also consult standards free of charge in our library or buy them at the price fixed by the NBN.
For orders by e-mail, fax or letter: please consult our sales conditions.

For complementary information:
Contact: Mrs. Christiane MASSET, tel. 02/738 01 13, e-mail: masset@nbn.be or buitenlandse.normen@nbn.be

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2. Other products and services of NBN

Info service

The Info Service gives information on subjects and issues related to standardization and other similar fields. E-mail address: info@nbn.be

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Registration Services

NBN acts as the national registration service for a number of registrations required by ISO International standards. (see also www.iso.org)

Registration means that a registration number or code is attributed for the purpose of identifying companies, persons or products in order to ensure their traceability on an international level. This prevents abuse and allows to establish the identity of the owner in a simple way. Its applications can be very diverse:
The most frequently used registration services apply to:
• issuers of electronic identification cards for toll collection systems, gift cards, bank cards etc.
• trailer manufacturers

Hereafter you will find all useful information if you wish to apply for these services.

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Identification cards
• IIN (Issuer Identification Number) according to ISO/IEC 7812-2
• RID (Registered application provider IDentifier) according to ISO/IEC 7816-5

Road traffic and transport
• VIN & VIS (Vehicle Identification ) according to ISO 3779 en ISO 3880 << link to NBN Guideline (.PDF)>>
• CS1 (Issuer Identifier) according to NBN EN ISO 14816 << link to NBN Guideline (.PDF)>>

For other registration services, you can always contact NBN: tech@nbn.be

 

Extra technical support and standardization antennas

If you wish to receive technical support in the field of Belgian and European standards, you can contact the "Standardization antennas" set up by the Federal Public Service Economy. These support centres strive to keep SME's informed about recent developments in the field of standardization.

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List of standardization antennas

Standardization antennas of BBRI

· Standardization antenna "Fire prevention"
contact: info.fire@bbri.be
· Standardization antenna "Energy and indoor climate"
contact: christophe.delmotte@bbri.be
· Standardization antenna "Eurocodes"
contact: antenne.eurocodes@bbri.be
· Standardization antenna "Acoustics"
contact: info@bbri.be
· Standardization antenna "Concrete – Mortar - Aggregates"
contact: jan.desmyter@bbri.be
· Standardization antenna "Water supply and water evacuation in buildings"
contact: info/H20@bbri.be
· Standardization antenna "CE marking in the framework of the construction products directive"
contact: info@bbri.be

Standardization antennas of SIRRIS

contact:: normen@sirris.be

·Standardization antenna "The security and quality of machinery and equipment"
·Standardization antenna "Process equipment"
·Standardization antenna "Application of the construction product directive (EC 89/106) for manufacturers of metal and plastic products"
·Standardization antenna "Electrotechnology"
- Standardization antenna "ICT"

Standardization antenna of BIL/SIRRIS

· Standardization antenna "Welding technique"
contact: Kurt.Broeckx@soete.Ugent.be

Standardization antenna of CENTEXBEL

contact: fred.foubert@centexbel.be

· Standardization antenna "Technical textile"
contact: fabrice.pirotte@centexbel.be and
· Standardization antenna "Clothing"
contact: sofie.gowy@centexbel.be and marc.gochel@centexbel.be
· Standardization antenna "Interior textile"
contact: pros.vanhoeyland@centexbel.be
· Standardization antenna "Nonwoven"
contact: marc.croes@centexbel.be and fred.foubert@centexbel.be

Standardization antenna of the BRRC (Belgian Road Research Centre)

· Standardization antenna "Road construction materials and road equipment"
contact: normen@bbrc.be

Standardization antenna of CTIB-TCHN (Belgian Institute for Wood Technology)

· Standardization antenna "Wood"
contact: marc.vanleemput@tcib-tchn.be

Standardization antenna of BCRC (Belgian Ceramic Research Centre)

· Standardization antenna "Ceramic products"
contact: jean-pierre.erauw@bcrc.be

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Consultation of standards and Search database

Standards can be consulted exclusively in our library, which offers over 21500 Belgian standards, over 15600 international (ISO) standards and over 350 000 foreign standards from different countries, for purchase or free consultation.

In our library, visitors can also consult the PERINORM search database .
Perinorm is a bibliographic database, designed to assist the user in his search for standards and regulations. It contains over one million references of national, European and international standards from 22 countries.
The quality of the database is guaranteed by the fact that the information is fed directly into the system by the relevant standards organizations.

Opening hours of the library: Monday to Thursday from 9:00 h until 16:00 h, Friday from 9:00 h to 13:0 h0.

PERINORM at home

The PERINORM database is also available in the form of a yearly subscription; for this you can contact our sales department. The system allows quick and simple consultation of documents and keeps you in touch with the publication of new standards and regulations.
Perinorm offers a short description and identification of standards, including the document titles. The system is available in three languages (French, English and German), on dvd or on the web.
Perinorm is updated monthly . The actuality of the information is guaranteed by the fact that the database is directly fed by the relevant standards organizations.

For complementary information on the subscription service:
Contact: Christiane Masset, tel. 02 738 01 13, e-mail: masset@nbn.

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Catalogue

The Belgian standards catalogue is available on line, on our website www.nbn.be.

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NBN monthly magazine

The "NBN Revue" publishes articles on standardization and related fields; it also contains the list of new and draft standards published at Belgian, European and international (ISO and IEC) level.
On the homepage you will also find information on the latest issue published, as well as information on how to subscribe to the publication in pdf-format.

For complementary information:
Contact: Mr. Jean-Baptiste LANS, tel. 02 738 01 05, e-mail: info@nbn.be

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