The foundations of ISO 9001: e-learning

Learning objectives

• Basic knowledge of quality management
• Putting quality in a professional context
• Basic knowledge of ISO 9001

Benefits

• Attractive mix of theory, examples, testimonials and exercises.
• You learn when and where you want, at your own pace.
• We make connections between ISO 9001 and other management standards.
• Flexible way of learning thanks to a user-friendly learning platform.
• Online exam. Those who succeed receive the title of ISO 9001 Certified Associate.
• Lots of extra study material available on the learning platform.
• Once you have registered, you can start immediately.

Programme

After a general introduction to quality and quality management, you’ll take your first steps in ISO 9001. We delve deeper into the seven quality principles and systematically go through each chapter of the ISO 9001 standard. You will get inspired by testimonials from organisations that apply ISO 9001 and get the chance to engage in self-reflection and solve exercises. Per chapter you will have the opportunity to learn more about the topic on the basis of additional literature available in our learning platform.

The programme consists of the following courses:

1. Quality management
2. Introduction to ISO 9001
3. Context of the organisation
4. Leadership
5. Planning
6. Resources
7. Implementation
8. Performance evaluation
9. Improvement

Target audience

• You want to get acquainted with the principles of quality management and ISO 9001. You don't need any prior knowledge.
• You work for an organisation that attaches great importance to the quality of products or services.
• You are interested in continuing education and quality or ISO 9001 are still on your bucket list.