Sign up for the event ‘Managing business knowledge in the digital age’

Thursday, May 16, 2019 - 14:00 to 17:15

rue Joseph II 40 PO box 6
1000 Brussels

Relying on the spontaneous spread of knowledge throughout your organization is a thing of the past. Because of the many changes that follow each other at a rapid pace in the digital age, knowledge must be collected, applied and reused faster and more deliberately than ever before. But where do you start? The NBN helps you along your way: on 16 May 2019, we are organising the event 'Managing business knowledge in the digital age', which covers the new NBN ISO 30401:2019 standard.

NBN ISO 30401:2019 is the first international standard for knowledge management, which you can use to quickly and easily set up a knowledge management system. The ultimate goal? Enabling your organisation to achieve its strategic goals by both maintaining and sharing its knowledge, thus creating added value.

Take part in our event

If you are an HR or Knowledge Manager or if you are working in the information sector, you can certainly benefit from the new NBN ISO 30401:2019 standard for knowledge management. Sign up for our event 'Managing business knowledge in the digital age', taking place in Brussels on Thursday 16 May 2019 (14:00 to 17:15; registration fee: EUR 60 excl. VAT). You will learn everything there is to know about the importance of an efficient knowledge management system.


Why participate?

Participating in this event offers several advantages:

  • Discover the added value of knowledge management standards for professionals from the private and public sectors;
  • Share best practices, ideas and experiences with experts and professionals from different sectors;
  • Get inspired by the stories of the European Commission, Partenamut and RVA-ONEM;
  • Take the opportunity to join the NBN Knowledge Management Community. In doing so, you will learn more about the implementation of knowledge management systems within Belgian organisations.

Would you like to take part in this session? Sign up today.  



13.30Welcome coffee and registration

The added value of standards

Ellen Bartholomeeusen – Operations Manager at NBN


Introduction to the standardisation landscape

Maureen Gillet – Senior Business Developer at NBN


NBN ISO 30401:2019 Knowledge Management Systems – Requirements: main highlights

Françoise Rossion – Consultant and co-founder oft K-ring Consulting; professor and president of STIC at ULB
Marc Borry – Head of Knowledge Management at the Belgian Federal Police


Data, information and KM strategy: origins and development

European Commission


Standards in practice: using knowledge management to safeguard the quality of administrative processing of files

David Fraiture – Chief Transformation Officer at Partenamut


Standards in practice: How does knowledge management help make the RVA-ONEM a performant organization?

Hilde de Turck – Knowledge Manager at RVA-ONEM

16.45Let’s discuss
17.05Next steps and messages to take home
17.15Networking drink



EUR 60 per participant (excl. VAT). In case of a cancellation on 6 May 2019 or later, the total amount of the registration will be due.

Language of the event?

The sessions are given in French and Dutch, with the exception of the session by the speaker of the European Commission (English).


Sign up now.

More info?

Contact Maureen Gillet at or call +32 2 738 01 02.