Buying standards

Buying standards

Search

How do I search for standards?

In the search bar at the top of each webpage you search for one of these 3 parameters:

  • standard number (e.g. 9001, 14001 or S 21-100),
  • keyword (e.g. risk or fire safety)
  • ICS-code, a thematic classification system on 3 levels (e.g. 43, 43.040 or 43.040.20)

This gives you a list of results that you can refine with the filters on the left-hand side: language, status (active, replaced...) and year of publication of the standard.

Good to know:

  • If your keyword doesn’t give you the results you were hoping for, try with a synonym or search in a different language.
  • Use ‘Extended search’ to obtain fast results. This allows you to combine different search parameters at once.

 

Which standards are available in the shop?

You’ll find these standards in the NBN shop:

  • Belgian standards (e.g. NBN S 21-100-2:2015 on fire detection and fire reporting systems)
  • European standards (e.g. NBN EN 1090-3:2019 on the execution of steel and aluminium structures)
  • International standards (e.g. NBN ISO 56003:2020 on innovation management)

Good to know:

  • Keep in mind that not all international standards (ISO & IEC) are available in the shop. They are, however, available through a subscription to myNBN. Contact us for more info.

 

Do you also have foreign standards?

All international standards (ISO & IEC), standards from other European countries (DIN, BSI, NEN, AFNOR, etc.) and American standards (ASTM) are available through a subscription to myNBN. Contact us for more info.

 

Order

Which account should I create?

Standards are copyright protected. You can purchase standards for individual use in the shop.

  • Do you work for a company or organization? Select 'My company'. You will receive the standards in your name and the invoice in the name of the company or organization you work for.
  • Are you a student, for example? Then choose 'Myself'. Please note that this option is only possible for persons with an address in Belgium.

Note: Are you a private individual outside Belgium? Contact your country's standards body (https://www.iso.org/members.html).

 

Can I still cancel once I’ve ordered a standard?

As soon as you receive the standard, the purchase is final.

Good to know:

  • Carefully read the summary of the standard and revise the table of contents in preview before confirming your purchase.
  • Select the correct language before confirming your purchase.

 

Can I change the data of my business account?

In ‘My account’ you can adapt info such as invoice address, contact of invoice and user data. You can also change the company address, but only if you are the sole user of your VAT number.

It is, however, not possible to adapt the VAT number. If your VAT number has changed, you need to create a new account.

 

Can I change my user data?

In ‘My account’ you can adapt everything except for your mobile phone number, because we use this number to validate your account.

 

I want to link a new email address to my business account. Is this possible?

It’s possible to update your data. Change the email address in your account and click ‘save’. Careful: the shop doesn’t allow you to have several accounts that are linked to one email address.

Pay

How can I pay?

Everyone can pay with bancontact, maestro, VISA or Mastercard. In addition, Belgian companies and companies from neighbouring countries can pay by invoice.

 

Can I pay by invoice?

With a company account, you can pay later by invoice, subject to a service charge of €30 (excl. VAT). The standard will then be available within 24 hours after verification of your order.

Good to know:

 

The payment is not successful. How can I solve this?

Sometimes it is necessary to use your card reader in order to make the payment via a secure route. At the end of the payment process, you have to enter the code that the card reader gives you on the screen of the NBN shop. Only then will the payment process be completely secure and carried out successfully.

Consult

I want a double of my invoices. How can I obtain these?

You can download all of your invoices in your account under ‘My orders’.

 

I’ve ordered a standard last month, but I can’t seem to find it. What can I do?

You can download the standards you purchased in your account immediately upon purchase. They will remain in your account for 1 month for an extra download. After that, they will be removed automatically. It is no longer possible to recover them.

Good to know:

  • Keep the purchased PDF documents in a place where you can easily find them.
  • Do you want continuous access to standards? Sign up for myNBN. This way, the standards remain available all year round. What’s more, you will automatically receive updates, have the possibility to create a personal collection of standards and will be able to read all language versions of all standards online. Interested? Contact us now.