Can I buy a standard from abroad?
Yes, even from abroad you can buy standards from NBN. Go to our catalogue and search for the standard you wish to purchase.
I ordered a standard in PDF format through the e-shop and did not receive it in my inbox. What can I do ?
NBN does not deliver PDF’s by e-mail. You can download them through ‘My Orders' in the e-shop. PDF’s remain available for 24 hours.
I didn’t download my PDF within 24 hours and now it is no longer available. What should I do ?
Please contact us and we will be happy to help you.
I want to order a standard through the e-shop. Can I also pay afterwards?
If you place an order through the e-shop you have to pay in advance by credit card (VISA or MasterCard). You can then download the standard yourself. This is the quickest way to buy a standard.
I am looking for information on European directives in relation to harmonised standards. What should I do?
The New Approach Standardisation in the Internal Market website is a useful starting point. Information on harmonised standards can be found on the website of the European Commission.
I want to have my product tested or inspected. Can NBN assist me?
NBN is not a testing laboratory or an inspection body. Please visit the BELAC website, where you will find a list of all Belgian testing laboratories and inspection bodies.
I am looking for a certification body, for instance for ISO 9001 or ISO 14001. Can NBN assist me?
NBN is not a certification body. Please visit the BELAC website, where you will find a list of all Belgian certification bodies.
Who do I contact for Unified Technical Specifications (STS)?
Unified Technical Specifications (STS) are documents that help the client or project designer to draw up the specifications of a project. For more information, visit the website of the FPS for the Economy.
Am I allowed to share standards on my company network?
No, because standards are protected by copyright and, as such, may not be reproduced and/or distributed. If you would like to copy a standard or distribute it on your company network, you need a licence. Please contact NBN for further information.
Which standards are available in Dutch?
Belgian standards developed at national level by a Belgian standardisation committee are always available in Dutch. A limited number of European and international standards are also published in Dutch. You can consult our catalogue to check the availability of a Dutch version of a standard.
How can I find a standard?
Have a look in our catalogue, which contains some 40,000 standards. You can search by standard reference, key word, date, etc.
How can I buy a standard?
Go to our catalogue and search for the standard you wish to buy. Once you have found what you are looking for, click on ‘buy’ and make your payment; you can then download the standard.
How can I consult a standard?
You can consult standards free of charge in our library, which holds over 33,000 Belgian, European and ISO standards.
- Monday to Thursday from 9am to 4pm
- Friday from 9am to 1pm
If you wish to consult any standards, please contact us in advance.
How can I buy a draft standard?
If you would like to buy a draft standard, please contact us.