NBN ISO 10002:2014

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004)

WITHDRAWN

About this standard

Languages
English and French
Type
NBN
Standards committee
NBN/I176
Status
WITHDRAWN
Publication date
20 June 2014
Replaced by
NBN ISO 10002:2014
ICS Code
03.120.10 (Quality management and quality assurance)
Withdrawn Date

About this training