NBN EN ISO 9004:2018

Quality management - Quality of an organization - Guidance to achieve sustained success (ISO 9004:2018)

ACTIVE

About this standard

Languages
German, English, French and Dutch
Type
NBN
Standards committee
CEN/BT
Status
ACTIVE
Publication date
29 May 2018
Replaces
NBN EN ISO 9004:2009
ICS Code
03.100.70 (Management systems)
03.120.10 (Quality management and quality assurance)
Withdrawn Date

About this training

Summary

This document gives guidelines for enhancing an organization' s ability to achieve sustained success. This guidance is consistent with the quality management principles given in ISO 9000:2015.

This document provides a self-assessment tool to review the extent to which the organization has adopted the concepts in this document. 

This document is applicable to any organization, regardless of its size, type and activity.