Beware. You are currently visiting the website in English. Information of the Dutch variant is now shown.
NBN ISO 10002:2014

Kwaliteitsmanagement - Klanttevredenheid - Richtlijnen voor klachtenbehandeling in organisaties (ISO 10002:2014)

WITHDRAWN

About this standard

Languages
English and French
Type
NBN
Standards committee
NBN/I176
Status
WITHDRAWN
Publication date
17 December 2014
Replaces
NBN ISO 10002:2014, NBN ISO 10002 NL:2014
Replaced by
NBN ISO 10002:2018
ICS Code
03.120.10 (Kwaliteitszorg en kwaliteitsborging)
Withdrawn Date

About this training