NBN EN ISO 9004:2009

Managing for the sustained success of an organization - A quality management approach (ISO 9004:2009)

WITHDRAWN

About this standard

Languages
German, English and French
Type
NBN
Standards committee
CEN/BT
Status
WITHDRAWN
Publication date
20 November 2009
Replaces
EN ISO 9004:2000, EN ISO 9004:2000
Replaced by
NBN EN ISO 9004:2018, NBN EN ISO 9004:2018
ICS Code
03.100.70 (Management systems)
03.120.10 (Quality management and quality assurance)
Withdrawn Date
19 July 2023

About this training

Summary

ISO 9004:2009 provides guidance to organizations to support the achievement of sustained success by a quality management approach. It is applicable to any organization, regardless of size, type and activity.
ISO 9004:2009 is not intended for certification, regulatory or contractual use.