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NBN EN ISO 18295-1:2017

Klantcontactcentra - Deel 1: Eisen voor klantcontactcentra (ISO 18295-1:2017)

ACTIVE

About this standard

Languages
German, English, French and Dutch
Type
NBN
Standards committee
CEN/BT
Status
ACTIVE
Publication date
22 September 2017
Replaces
NBN EN 15838:2010
ICS Code
03.080.30 (Diensten voor consumenten)
Withdrawn Date

About this training