NBN - ISO/IEC 17025: the standard for lab quality management

Prove the quality of your lab with ISO/IEC 17025

Do you work in a lab? Then you know better than anyone that your reputation hangs on the quality of your tests and calibrations. How can you prove that quality? By working with ISO/IEC 17025. This international management standard offers the best guarantee of correct and valid results.

The benefits for your lab

ISO/IEC 17025 offers a host of benefits for labs, as well as for universities, research centres, governments, regulators and inspection bodies. We list them for you below:

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NBN EN ISO 9001:2015

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Quality management - Requirements (ISO 9001:2015)

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Qualitative results
At the end of the day, it’s all about quality. This standard puts the focus on your technical competence. So you always deliver correct and valid results.
Lower costs
By providing accurate results right away, you don’t incur unnecessary costs correcting errors.
Digitisation
Go digital with ISO/IEC 17025. This standard describes requirements for computer systems, digital files and online reports.
Stronger reputation
Thanks to ISO/IEC 17025, you show the outside world that your results are reliable and meet all quality requirements.
Smoother collaborations
Do you sometimes work with other labs or organisations? This standard provides guidance for all parties involved and ensures wider acceptance of test reports and certificates between countries.
Transparency
Pure clarity, from quotation to reporting. Every step of your lab process is detailed.
In line with other standards
ISO/IEC 17025 fits seamlessly with other standards such as ISO 9001 for quality management and ISO 15189 for quality management of medical labs. So you can proceed to professionalise smoothly.

'Effective quality and risk management is an absolute must for any lab with ambition.'

Bob Van Doorsselaere
Trainer for ISO/IEC 17025 at NBN Learning Solutions

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^{Guarantee valid results with ISO/IEC 17025}

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Prove the quality of your lab with accreditation

Getting your lab accredited is not mandatory. But it’s definitely worth considering.

Why?

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You boost your credibility with both internal and external clients.

You prove not only the technical competence of your lab, but also your independence and impartiality.

You can use test and calibration results abroad with confidence, as accreditation ensures that you meet all internationally applicable requirements.

As icing on the cake, you increase your international standing.

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Want to know more about accreditation? You can read about it all about it here all about it.

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'No auditor exists today for the assessment of our proton therapy. How do we solve that? By conducting internal tests under the supervision of external accredited laboratories according to the ISO 17025 standard.'

Caterina Brusasco
R&D Compliance Expert at IBA

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Higher sales

You constantly respond to the needs of your customers and increase their satisfaction. That's how you put them first. Consequence: you ensure customer loyalty, attract new customers and increase your sales.

Demonstrable quality

With the ISO 9001 quality management system, you show your customers and other stakeholders that you provide high-quality and reliable products or services.

Lower costs

Thanks to the four-step cycle, you reduce the likelihood of errors. Your organisation also works more efficiently, reducing the time and resources you need to invest in it.

Greater flexibility

You focus strongly on risks and opportunities. This allows you to respond optimally to changes in the market and your organisation. Thanks to this strong adaptability, you stay one step ahead of the competition.

New markets

Does your organisation operate internationally? Then ISO 9001 is an important tool for bringing in new customers.

More customer satisfaction

You don't just say you are customer-centric, you do it. By meeting their expectations and needs, or even exceeding them.

Tailored to each organisation

you can use ISO 9001 for any type of organisation: small or large, private or public, NGO, college, hospital ...

Strong commitment

You actively involve your own employees in the quality management system. This gives them more responsibility and trust. This leads to higher productivity, better decision-making and greater satisfaction in the workplace.

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Getting started with ISO/IEC 17025

Want to know what your lab needs to do to ensure correct and valid results? Then purchase the international standard ISO/IEC 17025. This will immediately give you a complete overview of all the requirements for an effective quality management system. Good to know: the standard specifies ‘what’ you need to do, but leaves enough freedom in exactly ‘how’ you do it.

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Want to know how to implement ISO/IEC 17025? Then follow our basic training course. You’ll learn all about the main requirements, key elements and essential points of ISO/IEC 17025. But also how to successfully implement changes in your lab. In addition, you’ll discover what the accreditation process entails.

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Want to transform yourself into an expert? Then follow the internal auditor training. You’ll acquire all the necessary knowledge to conduct internal quality audits yourself.

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For medical labs

Do you work in a medical lab? Then the ISO 15189 quality standard is essential to guarantee the quality of your results.

^{Find the standards you are looking for here}

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Frequently Asked Questions

I want to learn more about the basics of ISO 9001

How long is ISO 9001 valid?

Can you organisation be certified by NBN?

Is ISO 9001 mandatory?

ISO 9001 is not mandatory. It is a voluntary international quality management standard that can be applied by organizations to improve their quality performance and meet customer expectations.

Although ISO 9001 certification is not mandatory, it can be essential for certain organizations to remain competitive in the marketplace. Many customers and business partners request ISO 9001 certification as proof that a organisation meets international quality management standards. This can be especially true in government procurement, large business contracts or in industries where quality plays a crucial role, such as manufacturing, healthcare and service industries.

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