NBN ISO 10002 NL:2014

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004)

WITHDRAWN

About this standard

Languages
Dutch
Type
NBN
Standards committee
NBN/I176
Status
WITHDRAWN
Publication date
25 July 2014
Replaced by
NBN ISO 10002:2014
ICS Code
03.120.10 (Quality management and quality assurance)
Withdrawn Date
22 March 2017

About this training