ISO 9001 is an international standard for quality management. It provides a framework for organizations to implement processes to ensure that products and services meet customer requirements and relevant regulations. The ISO 9001 standard is designed to raise quality awareness at your organisation through a four-step cycle: plan, implement, control and adjust. This is how you ensure continuous quality improvement.
Higher sales
You constantly respond to the needs of your customers and increase their satisfaction. That's how you put them first. Consequence: you ensure customer loyalty, attract new customers and increase your sales.
Demonstrable quality
With the ISO 9001 quality management system, you show your customers and other stakeholders that you provide high-quality and reliable products or services.
Lower costs
Thanks to the four-step cycle, you reduce the likelihood of errors. Your organisation also works more efficiently, reducing the time and resources you need to invest in it.
Greater flexibility
You focus strongly on risks and opportunities. This allows you to respond optimally to changes in the market and your organisation. Thanks to this strong adaptability, you stay one step ahead of the competition.
Want to have the correct implementation of standard ISO 9001 determined by an independent body? That's called certification. It is written proof that you meet all the requirements of the ISO 9001 standard. Then (if you want) you go through a new certification process to renew validity.
Please note that although ISO and NBN facilitate the development of these standards, these organizations are not involved in their certification.
Want to learn more about certification, which institutions certify and how to get your organisation ready for certification? Learn more on our certification page or in our free white paper on certification.
In the Quality Management standards committee, various organizations and institutions work together to reach agreements on various aspects of quality management. Want to know how you or your organisation can participate in this committee or want more information about the composition of the Quality Management Committee? Read more about it on this page and find out how you and your organisation can help shape the next version of ISO 9001, the standard for quality management, worldwide.
