ISO/IEC 17025 - Quality management of laboratories

Need to manage and proof the quality of your lab? You can do this with the international standard ISO/IEC 17025.
Quality management of labs

Prove the quality of your lab with ISO/IEC 17025

Do you work in a lab? Then you know better than anyone that your reputation hangs on the quality of your tests and calibrations. How can you prove that quality? By working with ISO/IEC 17025. This international management standard offers the best guarantee of correct and valid results.

The benefits for your lab

ISO/IEC 17025 offers a host of benefits for labs, as well as for universities, research centres, governments, regulators and inspection bodies. We list them for you below:

  • Qualitative results

    At the end of the day, it’s all about quality. This standard puts the focus on your technical competence. So you always deliver correct and valid results.

  • Lower costs

    By providing accurate results right away, you don’t incur unnecessary costs correcting errors.

  • Digitisation

    Go digital with ISO/IEC 17025. This standard describes requirements for computer systems, digital files and online reports.

  • Stronger reputation

    Thanks to ISO/IEC 17025, you show the outside world that your results are reliable and meet all quality requirements.

  • Smoother collaborations

    Do you sometimes work with other labs or organisations? This standard provides guidance for all parties involved and ensures wider acceptance of test reports and certificates between countries.

  • Transparency

    Pure clarity, from quotation to reporting. Every step of your lab process is detailed.

  • In line with other standards

    ISO/IEC 17025 fits seamlessly with other standards such as ISO 9001 for quality management and ISO 15189 for quality management of medical labs. So you can proceed to professionalise smoothly.

'Effective quality and risk management is an absolute must for any lab with ambition.'

Bob Van Doorsselaere
Trainer for ISO/IEC 17025 at NBN Learning Solutions

Guarantee valid results with ISO/IEC 17025

Prove the quality of your lab with accreditation

Getting your lab accredited is not mandatory. But it’s definitely worth considering.


  • You boost your credibility with both internal and external clients.
  • You prove not only the technical competence of your lab, but also your independence and impartiality.
  • You can use test and calibration results abroad with confidence, as accreditation ensures that you meet all internationally applicable requirements.
  • As icing on the cake, you increase your international standing.

Want to know more about accreditation? You can read about it all about it here all about it.

'No auditor exists today for the assessment of our proton therapy. How do we solve that? By conducting internal tests under the supervision of external accredited laboratories according to the ISO 17025 standard.'

Caterina Brusasco
R&D Compliance Expert at IBA

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Higher sales: You constantly respond to the needs of your customers and increase their satisfaction. This is how you put them first. Result: you ensure customer loyalty, attract new customers and increase your turnover.
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Demonstrable quality: With the ISO 9001 quality management system, you show your customers and other stakeholders that you provide reliable products or services.
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Lower costs: Thanks to the four-step cycle, you reduce the likelihood of errors. Your organisation also works more efficiently, reducing the time and resources you need to invest in it.
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Greater flexibility: You put a strong focus on risks and opportunities. This allows you to respond optimally to changes in the market and within your organisation. Thanks to this high adaptability, you stay one step ahead of the competition.
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New markets: Does your organisation operate internationally? Then ISO 9001 is an important tool for bringing in new customers.
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Greater customer satisfaction: You don't just say you’re customer-centric, you show you are. You do this by meeting, or even exceeding, your customers’ expectations and needs.
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Better overview: You evaluate your entire organisation. This gives you a strong foundation for your business goals and for uncovering new opportunities.
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Tailored to each organisation: You can use ISO 9001 for any type of organisation, whether small or large, private or public, NGO, college, hospital, etc.
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Strong commitment: You actively involve your own employees in the quality management system. This gives them more responsibility and trust, leading to higher productivity and satisfaction in the workplace.

Getting started with ISO/IEC 17025

Want to know what your lab needs to do to ensure correct and valid results? Then purchase the international standard ISO/IEC 17025. This will immediately give you a complete overview of all the requirements for an effective quality management system. Good to know: the standard specifies ‘what’ you need to do, but leaves enough freedom in exactly ‘how’ you do it.

Want to know how to implement ISO/IEC 17025? Then follow our basic training course. You’ll learn all about the main requirements, key elements and essential points of ISO/IEC 17025. But also how to successfully implement changes in your lab. In addition, you’ll discover what the accreditation process entails.

Learn more about basic training

Want to transform yourself into an expert? Then follow the internal auditor training. You’ll acquire all the necessary knowledge to conduct internal quality audits yourself.

Learn more about internal auditor training

For medical labs

Do you work in a medical lab? Then the ISO 15189 quality standard is essential to guarantee the quality of your results.

Find the standards you are looking for here

Interesting events & trainings

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Basic training ISO/IEC 17025 - French speaking

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Follow the ISO/IEC 17025 basic training and get to know this management standard.
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Training ISO/IEC 17025: Measurement uncertainty and method validation - Dutch language

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Follow the ISO/IEC 17025 training course on measurement uncertainty and method validation and better estimate how reliable results are.
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