Disclaimer, general terms & conditions of sales, privacy and cookie policy

The use of this website is governed by certain general conditions, which are described below. By accessing this website, you are understood to have accepted these general conditions of use. If you do not agree with these conditions, you should not use this website.

The website is a guide to finding information about NBN's services. All information and materials on www.nbn.be are for general informational purposes. This information is not tailored to personal or specific circumstances, and thus cannot be considered personal, professional or legal advice to the user.

NBN accepts no liability for any direct or indirect damage resulting from consulting or using its website or the information made available on the websites to which you are referred on or through this website.

  1. Disclaimer website
  2. General terms & conditions of sales
  3. Privacy statement
  4. Cookie Policy

1. Disclaimer website

Content and availability of the website

NBN makes great efforts so that the information made available is complete, correct, accurate and up-to-date. Despite these efforts, inaccuracies may occur in the information provided. If the information provided on or via the website contains inaccuracies or if certain information on or via the website is unavailable, NBN will make every effort to correct this as soon as possible.

The www.nbn.be website may contain links to websites not operated by NBN. NBN provides such links only as a convenience to the user. Accordingly, NBN is in no way liable for the content of such websites.


NBN retains all intellectual property rights to the www.nbn.be website . Certain software applications and graphics that can be accessed on or through the website are provided by third parties and may be protected by copyright which limits the possibility of use and reproduction and is subject to the prior consent of the author.

All intellectual property rights (including copyright, patent rights, brand rights, trademark rights, database rights and model rights) related to information available on or via this website (including all texts, logos, images, sounds and software) are the property of NBN or have been included with permission from the right-holder.

It is not permitted to use a copy of (part of) this website and/or the trademarks (logo) placed on it without prior written permission from NBN. It is also not permitted to change or include all or part of this website in any other work, neither in a paper or electronic document, nor in a weblog, forum or other website, or to link to this website, without the permission of NBN. NBN reserves the right to amend this disclaimer.

2. General terms and conditions of sales

Please consult here the NBN terms and conditions of sales.

3. Privacy statement

Read the NBN Privacy statement.

4. Cookie Policy

This Cookie Policy governs the use of cookies and similar technologies as part of your use on all of our NBN services. This processing is carried out by NBN as data controller, with registered office: rue Joseph II, 40, bus 6, 1000 Brussels. NBN may change the cookie policy at any time. This may happen, for example, in the context of changes to its services or applicable legislation.

NBN uses different types of cookies. Below you will find an overview per type.

  • Necessary cookies
    We always place these, because technically they ensure that the website works properly. For placing the other cookies we always ask your permission.
  • Analytical cookies
    Analytical cookies help us improve our website by collecting and reporting information about its use.
  • Marketing Cookies
    These cookies are used to display ads that are more relevant to you and your interests. They may also be used to limit the number of times you see an ad and to measure the effectiveness of ad campaigns. Advertising networks usually place them with the permission of the website operator.

Changing or deleting cookies


To change your cookies via the website or platform, click 'Cookie settings' at the bottom of the footer. To save the new settings, click the 'save settings' button. The next time you visit the relevant NBN online service, the new cookie storage preferences will apply.

Through your browser

You can prevent cookies from being placed automatically or delete cookies already placed by adjusting your settings in your browser. The following website tells you how to reject cookies for the most commonly used browsers: http://www.aboutcookies.org/. More information per type of browser can be found via the following links: Microsoft Edge, Mozilla Firefox, Chrome and Safari. Please note that not allowing cookies when visiting the website may result in some or all functions of the website not working properly.