NBN ISO/IEC 27013 unites information security and excellent service

Last updated:
7/8/2023
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Standards and systems to secure information have never been more important than in today's digital world. Cyber attacks are one of the biggest risks a organisation can face.

We need to protect ourselves from cyber attacks - and that is where the ISO/IEC 27000 series on information technology security techniques comes in.

NBN ISO/IEC 27013:2021: Information Security, Cybersecurity and Privacy Protection - Guidelines for the Integrated Implementation of ISO/IEC 27001 and ISO/IEC 20000-1 is an addition to the base standard ISO/IEC 27001.

Combining information security and service

More and more organisations are combining a management system for information security (ISO/IEC 27001) with a management system for services (ISO/IEC 20000-1).

In this kind of integrated system, an organisation efficiently manages the quality of its services, processes customer feedback, and resolves problems while keeping information secure.

The NBN ISO/IEC 27013:2021 standard provides a systematic approach designed to make it easier to integrate an information security management system with a service management system.  

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