ISO 9001 is the number one quality management standard and the most certified standard in Belgium. That's because this management standard gives your organisation a lot with relatively little effort. Here, we list the benefits for you. Do you want to get started with ISO 9001? Click through to our Master Track, and build your knowledge in an accessible way with NBN!
The 9 benefits of quality management in your organisation:
- Increased sales: you put your customers first by constantly responding to their needs and increasing their satisfaction. This is how you ensure customer loyalty, attract new customers and ultimately increase your sales.
- Demonstrable quality: with a quality management system according to ISO 9001, you show your customers and other stakeholders that you provide reliable products or services.
- Lower costs: by thoughtfully streamlining processes, you reduce the likelihood of errors. It also makes your organisation work more efficiently, reducing the time and resources you need to invest in the operation of your organisation.
- Greater flexibility: with the Plan-Do-Check-Act cycle and an approach that focuses strongly on risks and opportunities, you respond optimally to changes in the market and your organisation. With strong adaptability, you stay ahead of the competition.
- New markets: for organizations operating internationally, ISO 9001 is an important lever to address new customers. Some foreign customers and suppliers even require you to work with the management standard.
- Increased customer satisfaction: you meet or exceed your customers' expectations. Moreover, you map out their future needs. That way, you don't just say you are customer-centric, you do it.
- Better overview: you assess the full context of your organisation to determine who your stakeholders are and what each expects from them. This will give you a strong foundation for your business goals and identify new opportunities.
- Tailored to each organisation: Whether you work for a large or small organisation , for a private company, the public sector, an NGO or a knowledge institution, ISO 9001 can be used in any type of organisation.
- Strong commitment: by actively involving your own employees in the quality management system, you give them more responsibility and trust. This in turn leads to higher productivity and happy faces on the shop floor.
