ISO 9001 is the number one quality management standard and the most certified standard in Belgium. That is because this management standard gives your organisation a lot with relatively little effort. We list the benefits for you. And do you want to use ISO 9001 to get started? Click through to our Master Track. Build your knowledge in an accessible way with NBN!
The 9 benefits of quality management in your organisation:
- Higher sales: you put your customers first by constantly responding to their needs and increasing their satisfaction. This is how you ensure customer loyalty, attract new customers and ultimately increase your sales.
- Demonstrable quality: with a quality management system according to ISO 9001, you show your customers and other stakeholders that you provide reliable products or services.
- Lower costs: by thoughtfully streamlining processes, you reduce the likelihood of errors. Moreover, this way your organisation works more efficiently, which means you have to invest less time and resources in the operation of your organisation.
- Greater flexibility: with the Plan-Do-Check-Act cycle and an approach that focuses strongly on risks and opportunities, you respond optimally to changes in the market and your organisation. With strong adaptability, you stay ahead of the competition.
- New markets: For organizations operating internationally, ISO 9001 is an important lever to address new customers. Some foreign customers and suppliers even demand that you work with the management standard.
- More customer satisfaction: you meet or exceed your customers' expectations. Moreover, you map out their future needs. That way, you don't just say you are customer-centric, you do it.
- Better overview: you assess the full context of your organisation to determine who your stakeholders are and what each expects from them. This will give you a strong foundation for your business objectives and identify new opportunities.
- Tailored to each organisation: whether you work for a large or small organisation , for a private company, the public sector, an NGO or a knowledge institution, ISO 9001 is useful in any type organisation.
- Strong commitment: By actively involving your own employees in the quality management system, you give them more responsibility and trust. This in turn leads to higher productivity and happy faces on the shop floor.
